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General Payment and Delivery conditions



General Terms and Conditions

GENERAL TERMS AND CONDITIONS OF SALE
OF: GLITTER GLAMOUR FOURNITUREN VOF.


Article 1 Definitions
Glitter : Glitter Glamour Fournituren VOF (Glitter Glamour and Glitter Lycra), the user of the General Terms and Conditions, the Vendor;
Purchaser : the counterparty to Glitter, the buyer;
Agreement: the agreement of purchase between Glitter and the Purchaser;


Article 2 General
2.1 The stipulations in present General Terms and Conditions apply for all offers and agreements between Glitter and the Purchaser in as much as
said conditions have not been expressly deviated from by the parties, in writing;

2.2 Present terms and conditions also apply to all agreements with Glitter, for the implementation of which the services of third parties are used by Glitter;

2.3 The applicability of the General Terms and Conditions of the Purchaser is expressly excluded;

2.4 If Glitter enters into agreements with the Purchaser on more than one occasion, in respect of all subsequent agreements, present General
Terms and Conditions shall apply at all times, irrespective of whether said terms and conditions have or have not been explicitly declared applicable;

2.5 If one or more stipulations in present General Terms and Conditions is null and void or is/are nullified, the remaining stipulations in present General
Terms and Conditions shall remain applicable.

Article 3 Offers/orders/prices
3.1 All offers, in whatever form, shall be non-binding unless a period for acceptance is specified in the offer;

3.2 If a natural person enters into agreements on behalf of or for the account of another natural person by signing and/or mailing the order note/order,
he (the natural person) shall declare that he is duly authorised. This person is then jointly and severally liable alongside the other natural person
for all obligations arising from the agreement;

3.3 Agreements shall only be considered entered into after Glitter has received an order from the Purchaser, and has accepted that order;

3.4 Orders shall preferably be submitted via the Internet shop, but in exceptional circumstances may be submitted by facsimile transmission,
by e-mail or by ordinary post, making use of an order form intended for that purpose;

3.5 Orders can be submitted via the Internet by selecting the required item and clicking on pay. By e-mail, the Purchaser shall then receive
an order confirmation and an invoice;

3.6 The Purchaser must be at least 18 years of age in order to be able to enter into an agreement with Glitter;

3.7 The prices in the offer/catalogue apply for delivery ex-warehouse, in euro, first excluding VAT and, on the final invoice, including VAT
(in the Netherlands) and all government charges, excluding postage, carriage, export, packaging and administration costs,
unless expressly otherwise agreed;

3.8 Glitter Glamour may pass on price rises if between the moment of offer/acceptance and delivery, a VAT rise or other statutory rises
have taken place;

3.9 Prices may be adjusted on a daily basis by Glitter;

3.10 Following the placing of an order, Glitter shall include the details of the ordering party in its database. Glitter is authorised to use these
data for commercial purposes, unless the ordering party expressly indicates any objection to this use. At the request of the ordering party,
Glitter will send to the ordering party a copy of the registered data;

3.11 Without specifying reasons, Glitter may refuse an order or impose conditions on an order.


Article 4 Delivery
4.1 In the event of a purchase agreement with Glitter, delivery of the item shall take place ex the Glitter shop or by mail carriage-paid ex
Glitter warehouse, unless the parties agree otherwise;

4.2 In the event of delivery by post, the Purchaser shall expressly select the form of delivery. The Purchaser shall remain liable for any
incorrect delivery by the postal delivery service. On the date of dispatch, the Purchaser shall receive notice of shipping;

4.3 The Purchaser is required to accept the item at the moment Glitter delivers the item or has it delivered to the Purchaser, or at the moment
the item is made available to the Purchaser according to the agreement;

4.4 If the Purchaser does not accept the item within 8 working days, Glitter shall be authorised to sell the item to another party. Any damages
suffered by Glitter in the event of further sale shall be for the account of the Purchaser. Damages in this respect shall be taken to mean:
storage costs, insurance costs, postage costs, loss of interest on the selling price of the item, reduced selling price and administration costs.
The amount of damages shall at all times be at least the sales price plus costs;

4.5 If the Purchaser refuses acceptance or is in default in issuing information or instructions necessary for delivery, Glitter shall be authorised
to store the item for the account and risk and of the Purchaser;

4.6 If delivery is made COD, Glitter shall at all times charge COD costs to the Purchaser, and these costs shall be settled upon delivery;

4.7 Delivery shall at all times be made to the delivery/home address of the Purchaser last known to Glitter, as specified by the Purchaser;

4.8 If Glitter has specified a term for delivery, this shall be by way of indication. A specified delivery time is therefore under no circumstances
a deadline. In the event of exceeding a delivery term, the Purchaser must notify Glitter of default, in writing, and allow Glitter a reasonable period
for correction;

4.9 Delivery of products purchased online shall take place after Glitter has approved the order, and after the Purchaser has paid the invoice;

4.10 If Glitter requires details of the Purchaser in the framework of implementation of the agreement, the delivery time shall commence after
the Purchaser has made this information available to Glitter;

4.11 If an item is (temporarily) unavailable, the Purchaser shall receive due notice from Glitter at the latest one week following receipt
of the order. In that case, the Purchaser may cancel the order free of charge. If the Purchaser has already paid Glitter for the item,
repayment to the Purchaser shall be undertaken.

Article 5 Models/illustrations
5.1 The models, demonstrations, illustrations, numbers, sizes, weights or descriptions contained in the catalogue/offer/advertisements/site
are merely shown as an indication;

5.2 If a sample model / demo has been shown to the Purchaser, it will be considered as merely having been shown as an indication,
unless it is expressly agreed that the item to be delivered will match the sample / demo entirely;

5.3 The following situations may never give rise to any complaint:
- deviations in colour, specification and size of less than 10 %;
- setting, printing and writing errors contained in the catalogue/offer.

Article 6 Examination, complaints
6.1 The Purchaser is required to examine the delivered item at the moment of delivery or to have it examined. In that connection, the
Purchaser is required to examine whether the quality and quantity of the item delivered matches the agreement. Shortcomings and deviations
must be recorded on the consignment note / packer's note, in the absence of which, the delivered item shall be considered sound;

6.2 Any visible shortcomings must also be notified in writing to Glitter (post, fax or e-mail) within 8 working days;

6.3 If the Purchaser wishes to return the purchased items, this shall only be possible following prior written permission from Glitter.
Return dispatches must be sent carriage-paid;

6.4 Return dispatches of items must take place within 8 working days following delivery, by registered mail. The return dispatch shall
only be accepted if accompanied by a copy of the invoice. A return dispatch shall be refused if the seal of the packaging is broken.
Return dispatches must be sent in undamaged and unused condition and in the original packaging. Return of the purchase amount shall take
place if the Purchaser has complied with these conditions, minus any postage and administration costs accrued by Glitter;

Article 7 Payment
7.1 Payment for the item sold by Glitter must be made in cash on delivery or via automatic direct debit, either on the day of delivery,
prior to delivery, or in advance on the basis of an advance invoice date, in a manner to be specified by Glitter, in euro. Complaints against
the amount of the invoice shall not suspend the payment obligation;

7.2 If the Purchaser remains in default of payment within the agreed period, the Purchaser shall be ipso jure be in default. At that time, the
Purchaser shall owe interest at 1.5% per month or part of a month, unless the statutory interest rate or the statutory trade interest rate is
higher, in which case the highest interest rate shall apply. Interest on the demandable amount shall be calculated from the moment that
the Purchaser is in default up to the moment of payment of the full amount;

7.3 In the event of winding up, (request for) bankruptcy, admission of the Purchaser to statutory debt rescheduling on the basis of the
Debt Rescheduling (Natural Persons) Act, curatorship, seizure or (interim) moratorium on payment of the Purchaser, the claims
by Glitter against the Purchaser shall be immediately demandable;

7.4 Payments shall first serve to cover costs, subsequently outstanding interest and finally the principal amount and current interest.

Article 8 Collection costs
8.1 If the Purchaser is or remains in default of complying (in good time) with his obligations, all reasonable extrajudicial costs for
obtaining payment shall be for the account of the Purchaser. Collection costs shall be calculated according to the collection rate as
recommended by the Dutch National Bar in collection cases with a minimum of € 350;

8.2 If Glitter has accrued higher costs, which were reasonably necessary, these too shall be eligible for reimbursement. Any reasonable
judicial and foreclosure costs accrued shall also be for the account of the Purchaser.

Article 9 Reservation of ownership
9.1 All items delivered by Glitter shall remain the property of Glitter until the Purchaser has complied with all obligations arising from
all agreements entered into with Glitter;

9.2 The Purchaser is not authorised to pledge, rent our or in any other way encumber any items subject to reservation of ownership;

9.3 The Purchaser must insure all items subject to reservation of ownership at new value. Any damages paid by the insurer shall serve
in place of the items referred to hereinabove, and shall accrue to Glitter;

9.4 If third parties make attachment upon the items delivered subject to reservation of ownership, or wish to impose or apply rights
thereupon, the Purchaser is required to duly notify Glitter, as quickly as possible;

9.5 Items delivered by Glitter that in accordance with paragraph 1 of this article are subject to the reservation of ownership may
only be sold on in the framework of the exercise of normal business, and may never be used as a means of payment;
and irrevocable permission to Glitter or to third parties to be specified by Glitter to enter all locations where the property
of Glitter is held, and to retrieve the items.

Article 10 Suspension and dissolution
10.1 Glitter is authorised to suspend compliance with its obligations or to dissolve the agreement, if:
- the Purchaser fails in time or fails fully to comply with his obligations arising from the agreement;
- following the entering into of the agreement, circumstances brought to the attention of Glitter provide sound reason to fear that the
Purchaser will not, will not in good time or not fully comply with his obligations. In the event that good reason exists to fear that the
shall only partially or not correctly comply, suspension shall only be permitted in as much as duly justified by the shortcoming;
- upon entering into the agreement, the Purchaser is requested to stand surety for compliance with his obligations arising from
the agreement, and said surety is not stood or is insufficient. As soon as surety is stood, the authority to suspend shall expire,
unless compliance has been unreasonably delayed, as a consequence;

10.2 Glitter shall also be authorised to dissolve the agreement (or have it dissolved) if circumstances arise which are of such a
nature that compliance with the agreement is impossible or according to the standards of reasonableness and fairness can no longer be demanded,
or if otherwise circumstances arise which are of such a nature that unaltered continuation of the agreement may not reasonably be expected;

10.3 If the agreement is dissolved, the claims of Glitter against the Purchaser shall be immediately demandable.
If Glitter suspends compliance with its obligations, Glitter shall retain its entitlements on the basis of law and the agreement;

10.4 Glitter shall at all times retain the right to demand compensation.

Article 11 Cancellation
11.1 If, after a purchase agreement has been established with Glitter and before Glitter has delivered to the Purchaser, the Purchaser
wishes to cancel the agreement, 10% of the agreed total sales price shall be charged to the Purchaser by way of cancellation costs,
without prejudice to the right to full compensation, including loss of profits;

11.2 Cancellation must be undertaken in writing;

11.3 Cancellation may only take place until the delivery date;

11.4 Items specially purchased for the Purchaser may not be cancelled;

11.5 If by this time the Purchaser has already paid the sales price to Glitter, repayment of the sales price to the Purchaser,
minus 10% shall be undertaken.

Article 12 Guarantee
12.1 The items delivered by Glitter shall comply with the requirements and specifications imposed by the manufacturer
at the moment of entering into the agreement;

12.2 Glitter shall issue no guarantee whatsoever in respect of the capacity and functioning of the sold item. Complaints about
the capacity and functioning of the sold item shall be passed on to the manufacturer.

Article 13 Liability
13.1 If Glitter is liable for direct damage, that liability shall be restricted to not more than the amount of the payment to be
made by the insurer of Glitter;

13.2 For damages arising from advice issued, Glitter shall at no time be liable. Advice shall at all times be issued on the basis of
facts and circumstances known to Glitter and in mutual consultation, whereby Glitter shall at all times take as its starting point
the intentions of the Purchaser;

13.3 Glitter shall under no circumstances be liable for:
- non-conformities, damage, errors and shortcomings that remained unnoticed in the item approved by the Purchaser;
- indirect damage, including consequential damage, loss of profit, missed savings and damage due to business stagnation;
- non-conformities, damage, errors and shortcomings due to incorrect use by the Purchaser or a third party;
- damages as a result of rejected raw materials, due to alterations to environmental legislation following establishment of the agreement;
- damages arising from illegal, incorrect or unprofessional use by the Purchaser or third party of the item delivered or
due to failure to comply with the instructions for use;
- damages arising due to exposure of the item to excessively high or low temperatures or to water or chemicals;
- fire damage to items or persons due to incorrect use;
- damages arising through use, whilst the instructions for use expressly forbid use of the item.

13.4 If use by children below the age of 16 years is expressly forbidden in the instructions for use, damages arising from this
use shall not be compensated by Glitter;

13.5 The Purchaser must read the instructions for use carefully, prior to use, and comply exactly with these instructions.
The Purchaser must take account of all warnings on the packaging and in any written instructions;

13.6 The Purchaser shall indemnify Glitter for any claims from third parties who in connection with implementation of the
agreement and use of the item suffer damages, which damages are attributable to the Purchaser;

13.7 The restrictions upon liability for immediate damages, as contained in present Terms and Conditions, shall not apply if the
damages are attributed to deliberate action or gross negligence on the part of Glitter or its subordinates.

Article 14 Transfer of risk
14.1 The risk of loss or damage to the items that are the subject of the agreement shall be transferred to the Purchaser at
the moment on which the items are legally and/or actually delivered to the Purchaser, and are thereby brought under the
control of the Purchaser or a third party to be appointed by the Purchaser;

14.2 If Glitter undertakes the shipping/transport of the items that are the object of the agreement, this shall take place entirely
for the account and risk of the Purchaser, unless otherwise agreed by the parties. The costs of shipping appear on the Internet site of Glitter;

Article 15 Force majeure
15.1 The parties are not required to comply with any obligation if hindered therein as a consequence of a circumstance which cannot
be attributed to gross negligence or deliberate action on the part of the party duly appealing and which neither according to the law,
a juristic act or standard commercial practice, is not attributable to that party;

15.2 In present General Terms and Conditions, force majeure shall be taken to mean, in addition to that which in this connection is
understood in law and jurisprudence, all external causes, foreseen or unforeseen, over which Glitter is unable to exercise any influence,
but as a consequence of which Glitter is unable to comply with its obligations. This shall be taken to include strikes in the
business of Glitter or the manufacturer, traffic congestion, theft, fire, postal strikes or delays, export restrictions, power and
computer failures and delays in deliveries by suppliers;

15.3 Glitter shall also be entitled to appeal to force majeure if the circumstances which prevent (further) compliance occur
after Glitter should have complied with its undertaking;

15.4 During the period that the force majeure continues, the parties may suspend the obligations arising from the agreement.
If this period lasts longer than three months, each party shall be entitled to dissolve the agreement, without obligation to pay
compensation for damages to the other party;

15.5 In as much as at the moment of commencement of the force majeure, Glitter had already partially complied with its
arising from the agreement, or will comply therewith, and in as much as any independent value can be attributed to the component
complied with or to be complied with, Glitter shall be entitled to invoice separately for the component already complied with or
to be complied with. The Purchaser is required to pay this invoice, as if it were a separate agreement.

Article 16 . Intellectual Property

16.1 The copyright in all goods produced goes to Glitter on the basis of Copyright law.

16.2 Alll brochures, catalogs, writings, hobby and glitter products, jewelry, and other materials or (electronic) files provided by Glitter remain the property of Glitter, whether have been sent to the Purchaser or third parties, unless otherwise agreed in writing .

16.3 All brochures, catalogues, written documents and other materials or (electronic) files issued by Glitter shall remain the
property of Glitter, irrespective of whether they have been made available to the Purchaser or to a third party, unless otherwise agreed.
These items shall exclusively be intended for use by the Purchaser, and may not be duplicated, published or brought to the attention of third parties by the Purchaser, without prior written permission from Glitter, unless such permission may be considered as automatically arising from the nature of the items issued.

16.4 Unless written permission of the seller is not allowed to change the products of Glitter or to change any part or provide any other brand based on the original Glitter brand or concept.

Article 17 Authentic version
Only the version of present Terms and Conditions drawn up in the Dutch language shall be authentic.
If a translation deviates in any way, the original Dutch text shall prevail.

Article 18 Disputes
The Dutch court in the establishment location of Glitter shall be exclusively competent to hear any disputes between the
parties. Nonetheless, Glitter shall be entitled to submit the dispute to any court considered competent according to the law.

Article 19 Applicable law
All agreements between Glitter and the Purchaser shall be subject to Dutch law. The Vienna Sales Convention (CISG) shall be expressly excluded.

Article 20 Deposit of Terms and Conditions
Present Terms and Conditions have been deposited at the offices of the Chamber of Trade and Industry for Haaglanden under
number 27288400 dated 3 January 2007, and on the Internet site of Glitter.